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Frequently Asked Questions

Is my voice recording stored anywhere?

No. Your audio is sent to our server only to be converted into text, and is deleted immediately after. We never store, replay, or share your voice recording.

What data do you actually keep?

We keep the text transcript of your answer and the coaching report we generate from it - so you can review your history and track progress over time. Your email address is stored by our sign-in provider for authentication only. Nothing else.

Does my transcript get used to train AI models?

No. Your transcript is sent to an AI provider to generate your coaching report. Per their published policy, data sent via the API is not used for training. Your practice sessions are yours.

Where is my data stored?

Session data is stored on servers in Frankfurt, Germany. Sign-in is handled by Google Firebase (EU region). Nothing is stored on your device beyond your login session.

Can I delete my data?

Yes, at any time. You can delete individual sessions directly in the app, or clear all your data in one click. We will also delete your account on request - just email us.

Can multiple people use the same account?

Yes — you can add multiple profiles under one login. Each profile gets its own separate history, trend charts, and coaching reports. This is useful if you're preparing for different roles, or if a colleague wants to track their own progress. Switch profiles any time from the profile selector above the transcript box in the app.

Who can see my sessions?

Only you. Sessions are tied to your account and are not visible to anyone else, including us. We do not review, read, or use your practice content.

Do you sell my data or run ads?

No. We do not sell data, share it with advertisers, or run any form of targeted advertising. Delivery Coach is a paid tool - your data is never the product.

Is this GDPR compliant?

Yes. Data is processed and stored in the EU, you can access or delete your data at any time, and we only collect what is necessary for the service to work. Full details are in our privacy policy.

How long does a session take?

Recording takes 60–90 seconds. Analysis and your full coaching report are ready in under 30 seconds after that. A full practice rep is under 3 minutes.

What do the scores mean?

Each dimension (pace, filler words, confidence, structure, etc.) is scored and rated Strong / Good / Needs work. The composite score out of 10 reflects overall delivery quality. Scores are consistent across sessions so you can track improvement over time.

How do I contact you?

Use the "Share feedback" button inside the app, or email us directly — contact details are in the Impressum.