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Privacy & Data

Last updated: June 2026

Delivery Coach is built around one principle: your practice sessions are private. This page explains exactly what data we collect, where it goes, how long it stays, and what control you have over it. No legalese.

What we collect and why

Data What happens to it Stored?
Email address Used only to sign you in and manage your access. We do not use it for marketing. Auth provider
Audio recording Sent to our server for transcription, then immediately deleted. Your voice is never stored anywhere. Never stored
Transcript text The text of your answer is saved so you can review your history and track progress over time. On our servers
Coaching report Your metrics and feedback are saved alongside the transcript. On our servers
Transcript sent to AI To generate your coaching report, your transcript is sent to an AI provider. It is not used to train AI models. AI provider

We do not sell your data. We do not run ads. We do not share your data with any third party beyond what is described above.

Where data is stored

Your email

Sign-in is handled by Google Firebase Authentication. Your email address is stored on Google's servers (EU region) and is used solely for authentication. We do not have access to your password - there isn't one. You sign in via a one-time magic link sent to your email.

Your session data (transcripts and reports)

Practice sessions - including the text transcript and your coaching report - are stored in a database on our servers hosted in Frankfurt, Germany (EU). This data is protected and never shared.

AI processing and international transfer

To generate your coaching report, your transcript text is sent to Anthropic (the AI provider) via their API. Anthropic is a US-based company. This transfer is covered by Standard Contractual Clauses (SCCs) under GDPR Article 46, which provide appropriate safeguards for data transferred outside the EU. Per Anthropic's data processing policy, your data is not used to train AI models. No audio is ever sent - only the text transcript.

Legal basis for processing

We process your data on the following legal bases under GDPR Article 6:

How long we keep it

We keep your session data for as long as you have an active account. You can delete individual sessions directly in the app, or delete your entire account and all associated data at any time. Authentication data (your email) is deleted from Firebase when you request account deletion.

Your rights

Under GDPR, you have the right to:

To exercise any of these rights, use the in-app controls or contact us at the address in the Impressum.

Right to complain

If you believe we are handling your data unlawfully, you have the right to lodge a complaint with the supervisory authority responsible for Berlin:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219, 10969 Berlin
www.datenschutz-berlin.de

Cookies

We use no advertising or tracking cookies. The only browser storage we use is to remember your sign-in session and your preferences (such as which profile is active). This is essential for the app to function.

Children

Delivery Coach is not directed at children under 16. We do not knowingly collect data from anyone under 16.

Changes to this policy

If we make material changes, we will update the date at the top of this page. For significant changes, we will notify you via email before they take effect.

Contact

Questions about privacy? See our Impressum for contact details.